At Core Engine & Motors, we aim to provide a clear, reliable, and straightforward shipping process. Please review the information below to understand our shipping costs, order handling times, transit times, delivery estimates, and international shipping terms.
1. Shipping Within the United States
Shipping Cost: Free shipping within the United States.
Transit, Handling & Order Cut-Off Time
- Order Cut-Off Time: 6:00 PM Pacific Time (Los Angeles)
- Order Handling Time: 1–5 business days, Monday–Friday
- Transit Time: 5–10 business days, Monday–Friday
- Shipping Method: Economy Shipping
- Estimated Delivery Time: 6–15 business days, depending on the customer’s location
In case of a significant shipping delay, we will contact the customer using the contact information provided with the order.
2. Worldwide Shipping
We offer shipping to eligible destinations outside the United States.
Shipping Cost: $350 per order for destinations outside the United States.
Transit, Handling & Order Cut-Off Time
- Order Cut-Off Time: 6:00 PM Pacific Time (Los Angeles)
- Order Handling Time: 1–5 business days, Monday–Friday
- Transit Time: 10–15 business days, Monday–Friday
- Shipping Method: Economy Shipping
- Estimated Delivery Time: 11–20 business days, depending on the customer’s location
Note: International delivery times may vary depending on the destination, customs processing, carrier delays, holidays, weather, and other circumstances outside our control.
3. Shipping Summary
| Destination | Shipping Cost | Handling Time | Transit Time | Estimated Delivery Time |
|---|---|---|---|---|
| United States | Free | 1–5 Business Days | 5–10 Business Days | 6–15 Business Days |
| International – Eligible Destinations | $350 per order | 1–5 Business Days | 10–15 Business Days | 11–20 Business Days |
4. Order Cut-Off & Processing
Our daily order cut-off time is 6:00 PM Pacific Time (Los Angeles).
Orders received after the cut-off time may begin processing on the next business day. Business days are Monday through Friday, excluding applicable holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
5. Order Tracking
When your order ships, we will provide tracking information when available. Please allow approximately 24–48 hours after shipment for tracking information to become active in the carrier’s system.
If your order has not arrived within the applicable estimated delivery timeframe, please contact our customer support team with your name and order number so we can assist you.
6. Customs, Duties & Taxes
For international orders, customers are responsible for any applicable customs duties, import fees, brokerage charges, or other fees imposed by the destination country or local authorities unless otherwise stated.
Applicable taxes are calculated at checkout where supported.
Core Engine & Motors is not responsible for customs duties, import fees, or other charges imposed by the destination country unless otherwise stated at the time of purchase.
7. Delivery Delays
We make reasonable efforts to process and ship orders within the timeframes stated in this policy. However, delivery delays may occasionally occur due to carrier delays, severe weather, customs processing, holidays, incorrect shipping information, or other circumstances outside our control.
In case of a significant shipping delay, we will contact the customer using the contact information provided with the order.
8. Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address during checkout.
If an order is returned or delivery is unsuccessful because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
9. Shipping Availability
Shipping availability may vary depending on the product, destination, carrier availability, and applicable shipping restrictions.
Some products may have specific shipping requirements or destination restrictions. If an item cannot be shipped to the selected destination, we will notify the customer using the contact information provided with the order.
10. Contact Information
If you have any questions or concerns regarding our Shipping Policy or an existing order, please contact our support team:
- Website: https://coreenginemotors.com/
- Email: admin@coreenginemotors.com
- Phone: +1 (415) 859-4245
- Business Address: 1131 Industrial Ave, Oxnard, CA 93030, United States